Support

What is Viraam?

Viraam is a native macOS app that helps you maintain wellness throughout your workday with gentle reminders for eye rest, movement, hydration, mindfulness, and sleep preparation. It features Smart Break Grouping to reduce interruptions and includes a built-in Pomodoro timer for focus sessions.

What's the difference between Free and Pro?

Free Forever: Eye rest reminders, blink nudges, sleep prep, basic Pomodoro (5 sessions/day), and 7-day activity history.

Pro ($14.99 one-time): All 6 break types + 2 wellness nudges, Smart Break Grouping, unlimited Pomodoro, full customization (timings, themes, notification styles), and 12-month trends & insights. Includes a 21-day free trial.

Will Viraam interrupt me during meetings?

No. Viraam automatically detects when you're in video calls (Zoom, Teams, Google Meet, etc.) and pauses break reminders until your meeting ends.

Does Viraam access my calendar?

Only if you enable calendar integration for Focus Pomodoro. Viraam requests read-only access to your calendar events to display what task you're working on during focus sessions. This data is processed locally on your Mac and never sent to our servers.

How does Smart Break Grouping work?

When multiple breaks are scheduled within 5 minutes of each other, Viraam combines them into a single notification. Instead of getting 3-4 separate interruptions, you get one grouped break with all activities listed. This optional feature significantly reduces daily notifications while maintaining the same wellness benefits.

Is my data private?

Yes. All your data stays on your Mac. Viraam doesn't send any analytics, telemetry, or usage data to external servers. We don't track you, period.

Screen Sharing Privacy: Break reminders are automatically excluded from screenshots, screen recordings, and screen sharing. When you're presenting on Zoom or sharing your screen, attendees won't see your break notifications—your wellness stays private.

What macOS version do I need?

Viraam requires macOS 14.0 (Sonoma) or later. The app is a lightweight native Swift application (~12MB) and works on both Apple Silicon and Intel Macs.

Can I customize the break timings?

Yes (with Pro). You can fully customize break intervals, durations, notification styles (subtle, side panel, or full screen), themes, and quiet hours. The Free version includes smart defaults optimized for wellness, while Pro gives you complete control to match your workflow.

What happens after the 21-day trial?

After your 21-day Pro trial ends, you can choose to purchase the Pro version for $14.99 (one-time payment, no subscription) or continue using the Free Forever plan. Your settings and data are preserved regardless of which option you choose.

Is there a subscription?

No. Viraam Pro is a one-time purchase of $14.99 (early adopter price). No recurring subscription - pay once, own it forever.

Does Viraam work with multiple monitors?

Yes. Viraam detects your multi-monitor setup and displays break reminders on your primary display. Cursor-following nudges track your cursor across all connected displays seamlessly.

How do I request a refund?

All purchases are processed through the Mac App Store. Refund requests must be submitted to Apple. Visit Apple Support for refund processing.