Viraam for iPhone & iPad: Support

What is Viraam for iPhone & iPad?

A calm companion for your screen time: a mindful pause before the apps you choose, guided breathing you can follow with your eyes closed, eye rest, and gentle movement breaks.

How much does it cost?

Viraam is free to download, and using it needs a plan: $2.99/month, $19.99/year or $39.99 once for lifetime access (in the US). The lifetime price is an early supporter price: it will rise as Viraam grows, and anyone who buys now keeps it. The yearly plan starts with a 7-day free trial. Every plan includes every feature. Monthly and yearly plans renew automatically until you cancel, at least 24 hours before the end of the current period; the lifetime purchase is a one-time payment. Terms of Use. Prices may differ by country and can change over time; the app and the App Store always show the current price before you buy. If a subscription price ever rises, Apple lets existing subscribers know in advance.

How does the free trial work?

Choose the yearly plan and you get 7 days free before your first payment. We'll send one notification two days before the trial ends, if you allow it. Cancel at least 24 hours before the trial ends and you won't be charged.

How do I cancel a subscription or trial?

Open Settings, tap your name, then Subscriptions, and choose Viraam. You can also tap Manage Subscription inside Viraam's settings. You keep access until the end of the period you've paid for.

How do I restore my purchase on a new device?

Use the same Apple Account and open Viraam: your plan usually comes back by itself. If it doesn't, tap Restore purchases on the plans screen.

How do I get a refund?

Apple handles all payments, so refunds are requested from Apple: Apple's refund request page.

What happens if my plan ends?

Everything you set up is kept: your chosen apps, reminder hours and history. Pauses and reminders stop until you choose a plan again, and then everything comes back as it was.

My payment didn't go through. What now?

Apple tries again for a while, and Viraam keeps working during Apple's grace period. Update your payment details in Settings › your name › Payment & Shipping, and your plan continues.

Can I share Viraam with my family?

Not at the moment. Each Apple Account needs its own plan.

Does my Viraam for Mac purchase include the iPhone & iPad app?

No. They're separate apps, each with its own purchase. They share some practices, like guided breathing and eye rest, but each is built for its device: Viraam for Mac reminds you to take breaks while you work, and Viraam for iPhone & iPad adds a mindful pause before the apps you choose.

Is my data private?

Yes. There's no account and no analytics in the app, and nothing you do in Viraam is sent to us. If you've chosen to share analytics with developers, Apple may send us anonymous crash reports so we can fix problems. Your app choices stay private with Apple's Screen Time. See our privacy policy.

What permissions does Viraam ask for, and why?

• Screen Time: to offer a mindful pause before the apps you choose. If you turn it off, the pause stops; everything else keeps working.
• Notifications: for your reminders, and one note before a free trial ends.
• Motion & Fitness: to count your steps for movement breaks and show how much you've moved since you last opened Viraam (iPhone only).
• Apple Health (optional): to save your sessions as Mindful Minutes. Viraam writes them and reads nothing. Each one is optional, and you can change it later in Settings.

Is anything different on iPad?

Everything works on iPad except two things the hardware doesn't support: step counting and haptic breathing cues. Breathing is guided by a soft bell and the circle on screen instead.

What do I need to run it?

iOS 18 or iPadOS 18 or later.

The mindful pause doesn't appear when I open an app.

Check that Viraam still has Screen Time access (Settings › Screen Time), and that the app is still in your list inside Viraam. If you recently changed Screen Time settings, choose your apps again.

I'm not getting reminders.

Check Settings › Notifications › Viraam, and that Focus or Do Not Disturb isn't silencing them. Then check your reminder schedule inside Viraam.

My steps aren't counting.

On iPhone, make sure Motion & Fitness access is on for Viraam in Settings › Privacy & Security › Motion & Fitness. Step counting isn't available on iPad.

My sessions aren't showing in Health.

Open the Health app, go to your profile › Privacy › Apps › Viraam, and allow Mindful Minutes.

Restore Purchases didn't bring back my plan.

Make sure you're signed in with the Apple Account you bought with (Settings › your name › Media & Purchases). If it still doesn't appear, email us with the date of purchase.